Shipping & Returns
Last updated: May 21, 2026
At Rogue Pickleball, we want your experience to be as smooth as your backhand. Here's everything you need to know about shipping and returns.
Shipping
Where We Ship
We currently ship within the United States only.
Processing Time
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email once your order has shipped.
Shipping Options & Rates
Available shipping methods and rates are displayed at checkout based on your location and order size. We offer standard and expedited options.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Use it to follow your package directly on the carrier's website.
Shipping Issues
If your package is lost, delayed, or arrives damaged, contact us right away at support@roguepickleball.com and we'll work to resolve it quickly. Rogue Pickleball is not responsible for carrier delays outside our control.
Returns
Return Window
We accept returns within 30 days of the delivery date.
Eligibility
To qualify for a return, items must be:
- Unworn and unused
- In original condition with tags still attached
- In the original packaging
Non-Returnable Items
- Sale / clearance items
- Gift cards
How to Start a Return
Email us at support@roguepickleball.com with your order number and reason for return. We'll respond within 2 business days with return instructions.
Return Address:
Rogue Pickleball
145 Boxtail Way
Mooresville, NC 28115
United States
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at support@roguepickleball.com.
Exchanges
The quickest way to get the right item is to return the original and place a new order once your return is approved.
Damaged or Incorrect Items
If you received a damaged, defective, or wrong item, contact us immediately at support@roguepickleball.com with your order number and a photo. We'll make it right.
Contact Us
Questions? We've got you.
Rogue Pickleball
145 Boxtail Way, Mooresville, NC 28115, United States
Email: support@roguepickleball.com